Shipping and Returns

Order by using our convenient Shopping Cart or Email orders to 24 hours a day, 7 days a week.

For Customer Service e-mail anytime to or call 757-565-4676 Monday-Friday 10am-5pm.

Continental US Delivery Charges

For orders totaling: . . . . . Charges are:
Up to $49.99 . . . . . . . . . . . . . .$ 8.95
$50 to $99.99. . . . . . . . . . . . .$ 18.00

For Truck Shipments . . . . . . . . . . 9% [Orders that are shipped by Truck must be ordered via email or phone].  Please call for quote.

Shipping and Packing
Most orders are shipped via FEDEX or UPS. Freight notice: Larger items require additional delivery charges due to their size and are delivered curbside. For inside delivery service, ask for white glove rates. Please call for the white glove delivery charge before submitting your order.

Before ordering please note:

*Items shipped directly from the manufacturer are charged to your credit card when the order is placed and may take 2-8 weeks for delivery.

Satisfaction Guaranteed
We want you to be completely pleased with all purchases from us. If you are not satisfied for any reason, please call Customer Service and we will make it right.

Damaged Merchandise
Please inspect each item of merchandise carefully upon arrival. If an item arrives damaged, call Customer Service within 24 hours at 757-565-4676. Please save all packing and boxes. 

Returns and Exchanges

Items described as Made in the USA are not returnable or exchangeable as they are custom/ special-order.  

For easy returns and exchanges for all other products, you can contact us and pay a nominal charge for a return label. Call Customer Service at 757-565-4676. Returns received within 60 days (in their original packing and with all parts) will be refunded in full (less shipping). We need the Return Form (on the back of your invoice) to accompany your return in order to credit you. Sale items need to be returned within 30 days. Please allow one billing cycle for credit to appear.  Items returned in good condition after 60 days may be charged a restocking fee.

Approved Returns can ONLY be received at:

1490-5A Quarterpath Rd, #197,

Williamsburg,  VA 23185

Designer items are subject to a 25% restocking fee.  These items include:
-E.F. Chapman

-Kate Spade


-Thomas O'Brien

-Alexa Hampton

-Kelly Wearstler

-Suzanne Kasler

-Peter Bristol